Serene Sound Privacy Policy

This Privacy Policy ("Policy") explains how Serene Sound ("we," "us," or "our") collects, uses, stores, and protects the information you provide when using the Serene Sound mobile application ("App"). We are committed to protecting your privacy and complying with all applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the Health Insurance Portability and Accountability Act (HIPAA) where applicable. This Policy applies to all users of the App, regardless of whether you create an account or use the App anonymously.

1. Information We Collect

We collect two types of information from users: (1) information you voluntarily provide to us, and (2) information that is automatically collected when you use the App.

Voluntarily Provided Information: You may choose to provide information to us when using certain features of the App, such as when you record audio stories, add photos to your journal, or tag your mood. This information is stored locally on your device and is not transmitted to our servers unless you explicitly choose to share it.
Automatically Collected Information: When you use the App, we may automatically collect non-identifiable information about your device and usage patterns, such as your device type, operating system version, app version, and the features you use. This information is used to improve the App's performance and user experience and is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the App's core features, including sleep tracking, soundscapes, breathing exercises, bedtime stories, and journaling.
To personalize your experience by providing AI-driven sleep recommendations based on your sleep logs and preferences.
To improve the App's functionality and performance by analyzing usage patterns and identifying areas for enhancement.
To respond to your inquiries and provide customer support when you contact us.
To comply with legal obligations and protect our rights and the rights of others.

3. Data Storage and Security

All information you provide to the App is stored locally on your device by default. We do not collect or store your sleep logs, journal entries, or recorded audio stories on our servers unless you explicitly choose to enable cloud synchronization. If you enable cloud synchronization, your data will be encrypted and stored on secure servers in the United States, and we will take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties for commercial purposes. We may share your information with third-party service providers who assist us in operating the App, such as cloud storage providers and analytics platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety.

5. Your Rights Under U.S. Privacy Laws

Under U.S. privacy laws, including the CCPA, you have the right to:

Request access to the personal information we hold about you.
Request the deletion of your personal information.
Opt out of the sale of your personal information (we do not sell your information, so this right is not applicable).
Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at serenessound123. We will respond to your request within the timeframes required by applicable law.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy within the App. Your continued use of the App after the posting of changes constitutes your acceptance of the revised terms.

For questions or concerns regarding this Privacy Policy, please contact us at: serenessound123